IEIPL offers a comprehensive range of
services including implementation, project management and
network maintenance. Its dedicated team of professional engineers
specialise in installing and maintaining small to large-size LANs and WANs.
As part of its operations, IEIPL
uses a Help Desk System
to log and track customer calls. At each stage, the customer's status and network history can be called up immediately.
The system also contains a set of technical databases for easy reference. The helpdesk engineers, field engineers
and domain experts work alongside each other to ensure quick and prompt customer service.